Situation / phenomenon
- The dongle LED does not light up after updating MacOSX El Caspitan (MacOSX.11).
- Dongle not recognized in MacOSX High Sierra (MacOSX.13.4) environment.
- Since the dongle is not recognized, the numeral "2" is displayed as an error message when the IMC is activated.
Cause confirmation method
- Attach the dongle to the Mac and check if the LED of the dongle is lit.
- When not lit The dongle driver is not installed.
- Although the dongle driver is installed, it is not loaded properly.
How to confirm that the driver is installed
- Mac OS 10.13 High Sierra Settings -> Overview -> System Report.
- Click Hardware -> USB -> Sentinel Hardware Key.
- The contents of "Sentinel Hardware Key" will be displayed.
- If the above contents are displayed, "Sentinel Hardware Key driver is installed.
How to confirm that the driver is loaded
- Start the terminal.
- Enter the following command.
- $ kextstat | grep -I setinel
- If the following is displayed, the driver is loaded.
Workaround
Reinstall the latest version of the dongle driver.
How to uninstall the dongle driver
- Download the uninstall script file and save it in an arbitrary folder.
- http://133.242.9.96/tmp/Sentinel_System_Driver_7.5.4_Mac/UninstallSSD.sh
- Start the terminal.
- Enter the following command to run the script for uninstallation.
- $ cd (folder where you saved the script file)
- $ sh -f UninstallSSD.sh
- Exit Terminal and restart Mac.
How to install dongle driver
This driver works with MACOSX below.
- MacOSX 7.5
- LionMacOSX.8.5
- Mountain Lion
- MacOSX 9.5 Mavericks
- MacOSX.10.5 Yosemite
- MacOSX.11 El Capitan
- Download the script file for installation and save it in an arbitrary folder.
- http://133.242.9.96/tmp/Sentinel_System_Driver_7.5.4_Mac/SentinelSystemDriver.pkg
- Install the above.
- When the installation is completed, restart the MAC.
Click here if the dongle does not light even after installing the latest version dongle driver